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Installation Mobile and Web App

Mobile and Web App

How SubscriptionMonitor stays aligned across the web app and iOS, and how subscription management differs by platform.

SubscriptionMonitor on the web and on iPhone / iPad share one account for a user and the same subscription revenue workspace. Setup flows—Sign-in, Stripe connection, and verification—are covered in Quickstart. This page explains what carries between platforms and where billing behavior differs.

The following apply to the same SubscriptionMonitor user account on both the web app and the iOS app:

  • Sign-in — The web app and iOS app support email/password, Google, and Apple sign-in. Use the same sign-in method on both platforms to return to the same account and workspace.
  • Stripe connection — One connection per account; Test vs Live mode and OAuth or restricted key behave the same once linked. Changes made in Settings -> Stripe Account Connection on either surface apply to the other after sync (use Refresh Status if something looks stale).
  • Workspace dataDashboard, Conversion, Retention, Account Explorer, Forecasting, and Alerts reflect the same Stripe-backed data for that account.
  • Plan limits and access — MRR plan limits and feature access follow your subscription tier regardless of which app you use to view or administer the workspace.
TopicWeb appMobile app (iOS)
Where you choose plansSettings -> Subscription & Billing -> Choose Plan, then a PCI compliant hosted checkout page in the browserSame settings area; Apple presents in-app purchase for available plans, subject to App Store rules
Where you change plansSettings -> Subscription & Billing -> Change Plan, then a PCI compliant hosted checkout page in the browserSame settings area; Apple presents in-app purchase for available plans, subject to App Store rules
Who charges the cardPayment is handled through PCI compliant hosted checkoutPurchases go through Apple In-App Purchases
Managing or changing billing detailsThrough your web app’s billing/subscription UIManaged in Settings -> Apple ID -> Subscriptions on the device
Receipts and renewalSubscription emails, receipts, and renewals are delivered by MonetizationAppsApple provides subscription receipts and renewal according to App Store rules
Cancellation timingCancellation takes effect at the end of the current billing periodApp Store cancellations keep paid access active through the paid period and revert to Free after Apple reports the subscription as inactive

Deleting your SubscriptionMonitor account does not cancel an active App Store subscription. The iOS app links to Apple subscription management so you can cancel or manage Apple billing before deleting the app account.

  1. Open the SubscriptionMonitor: Insights listing in the iOS App Store.
  2. Install the app on iPhone or iPad.
  3. Sign in with the same account you use on the web.
  4. Confirm Settings -> Stripe Account Connection shows the same Stripe mode and status as the web app.

On iPhone or iPad, open Settings → Push Notifications to receive SubscriptionMonitor alert events on that device.

  1. Tap Enable Push Notifications and allow notifications when iOS asks.
  2. Tap Register This Device after enabling permission, including when you sign in on a new device.
  3. Choose which alert rules can send a push notification, then tap Save.
  4. Optionally enable Quiet hours and choose the start time, end time, and timezone.

You can control push delivery separately for Churn Spike, Net MRR Contraction, Payment Failure Cluster, Large Renewal Approaching, Licensed Quantity Drop, and Revenue Concentration Threshold. Tapping a notification opens the related SubscriptionMonitor screen.