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Features Alerts and Digest

Alerts and Digest

Configure usage and payment alert rules, review events, and preview weekly digest content.

Alerts helps teams monitor usage movement, payment risk, and renewal exposure without manually checking every customer or meter.

Summary cards

Section titled “Summary cards”

The Alerts page starts with current alert exposure:

Open Alerts — active alert events requiring review.
Usage Drop Exposure — metered usage currently flagged for contraction.
Usage Spike Exposure — sudden usage expansion that may affect invoices or infrastructure.
Failed Payment Accounts — active customer accounts involved in payment failure clusters when payment status is available.

Alert rules

Section titled “Alert rules”

MeterMonitor includes four structured alert rules for Stripe and Metronome billing sources:

Usage Drop — flags customers whose recent meter usage drops materially from baseline.
Usage Spike — flags sudden usage expansion before it surprises invoices or infrastructure.
Payment Failure Cluster — flags clusters of failed payments across active customer accounts when payment status is available.
Large Renewal Approaching — flags upcoming renewals with meaningful usage exposure.

Provider-specific behavior:

  • Stripe
    • Payment Failure Cluster uses Stripe payment status.
    • Large Renewal Approaching uses the upcoming subscription renewal.
  • Metronome
    • Payment Failure Cluster uses external Stripe invoice status when available.
    • Large Renewal Approaching uses the fixed-term contract end date.

If payment status is unavailable, MeterMonitor labels payment monitoring as unavailable rather than showing zero failed payments.

Each rule can be enabled or paused, included in or excluded from the weekly digest, assigned a severity, and configured with rule-specific thresholds.

Alert events

Section titled “Alert events”

The Alert Events table shows recent event history with rule, status, severity, date, customer, meter, and details. You can filter by Open, Resolved, or All statuses, change the lookback window, page through results, and export the current view as CSV.

Weekly digest preview

Section titled “Weekly digest preview”

The Weekly Digest Preview shows the content that would be summarized for the current digest window:

Digest KPI cards for Usage Drop Exposure, Usage Spike Exposure, Payment Risk, and Open Alert Items.
Top Usage Changes — the largest customer-meter movements in the preview window.
Upcoming Renewals — large renewals approaching in the digest window.
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