Glossary

Use this glossary as a reference for terms used across MeterMonitor’s Account Explorer, Retention Intelligence, Meter Health, Alerts, and Settings.

Usage and account analysis

For how these are derived from your Stripe meter data, see Account Explorer.

Term	Definition
Metered usage	The usage quantity reported to a Stripe billing meter through meter events.
Billing meter	A Stripe object that measures usage for usage-based billing.
Meter event	A usage record sent to Stripe for a billing meter. MeterMonitor uses these events to analyze usage continuity and customer activity.
Customer-meter row	A row representing one customer and one meter in the selected date range and resolved snapshot.
End-date usage	The usage recorded for a customer-meter row at the end of the selected date range.
Resolved snapshot	The Stripe customer, product, and subscription context known for the selected end date. It keeps historical usage comparisons tied to the appropriate account state.
Subscription status	The Stripe subscription state used to filter usage: Trial, Active, Canceled, Paused, Past Due, or Unpaid.
Active customer	A Stripe customer with at least one active subscription. MeterMonitor uses this count for plan limits.
Product / Meter Mix	A retention view that groups usage by Stripe product and meter.
Usage contraction	A decline in a customer’s meter usage relative to its comparison baseline.
Usage expansion	An increase in a customer’s meter usage relative to its comparison baseline.

Retention intelligence

For how these signals are derived from Stripe usage and subscriptions, see Retention Intelligence.

Term	Definition
Customer Retention	The share of customers retained from the previous 30-day baseline.
Active Metered	Customers with meter usage in the last 30 days.
Rolling 30-Day Benchmark	A comparison between usage in the current 30 days and the prior 30 days.
Cohort	A group of customers that share a starting event. In the Metered Cohort Retention Grid, customers are grouped by their first meter-usage cohort.
Cohort History	The time period used to construct the cohort grid.
Metered Cohort Retention Grid	A heatmap that shows retained customers or retained usage over time for first-usage cohorts.
Renewal at risk	An upcoming renewal flagged by a Stripe cancellation signal such as cancel_at_period_end, or by declining meter usage before the renewal date.
Renewals At Risk	The list of upcoming renewal accounts that can be filtered by 30-, 60-, or 90-day windows.
Recently Churned	Canceled metered subscriptions whose renewal date has passed.
Recently Dormant	Customer-meter rows with more than 50% usage contraction.

Meter health

For how ingestion continuity and gaps are evaluated, see Meter Health.

Term	Definition
Meter Health	The view that monitors the continuity and reliability of event ingestion across Stripe billing meters.
Event ingestion	The arrival of meter events in Stripe for a billing meter.
Ingestion baseline	The meter-specific historical event pattern used to evaluate expected activity.
Duplicate cluster	An unusually high proportion of events sharing the same idempotency key, customer, and timestamp combination.
Idempotency key	The event identifier used to prevent the same logical meter event from being recorded more than once.

Alerts and digest

For how these alert conditions are evaluated and delivered, see Alerts and Digest.

Term	Definition
Alert rule	A configurable condition that evaluates usage, payment risk, or renewal exposure. Rules can be enabled or paused, assigned a severity, and included in or excluded from the weekly digest.
Alert threshold	A rule-specific value that determines when an alert event fires.
Alert event	A recorded occurrence of an alert rule, with its rule, status, severity, date, customer, meter, and details.
Usage Drop	An alert rule that flags customers whose recent meter usage falls materially from baseline.
Usage Drop Exposure	Metered usage currently flagged for contraction.
Usage Spike	An alert rule that flags sudden usage expansion that may affect invoices or infrastructure.
Usage Spike Exposure	Sudden usage expansion currently flagged by MeterMonitor.
Payment Failure Cluster	An alert rule that flags clusters of failed payments across active customer accounts.
Payment Risk	The payment-risk exposure summarized in the weekly digest preview.
Failed Payment Accounts	Active customer accounts involved in payment failure clusters.
Large Renewal Approaching	An alert rule that flags renewals whose current usage is a meaningful share of their meter.
Weekly digest	A scheduled email summary of Usage Drop Exposure, Usage Spike Exposure, Payment Risk, open alert items, top usage changes, and upcoming renewals.
Weekly Digest Preview	The current digest-window preview shown before the scheduled email is sent.
Top Usage Changes	The largest customer-meter usage movements in the digest preview window.