Glossary

Use this glossary as a reference for terms used across MeterMonitor’s Account Explorer, Retention Intelligence, Meter Health, Alerts, and Settings.

Usage and account analysis

For how these are derived from your connected billing source, see Account Explorer.

Term	Definition
Metered usage	The usage quantity reported to a Stripe billing meter or Metronome billable metric.
Meter	A Stripe billing meter or Metronome billable metric that measures usage for usage-based billing.
Meter event	A usage record reported to the connected billing source for a meter. MeterMonitor uses these records to analyze usage continuity and customer activity.
Customer-meter row	A row representing one customer and one meter in the selected date range and resolved snapshot.
End-date usage	The usage recorded for a customer-meter row at the end of the selected date range.
Resolved snapshot	The customer, product, and agreement context from the active billing source known for the selected end date. It keeps historical usage comparisons tied to the appropriate account state.
Agreement status	The subscription or contract state used to filter usage. Stripe includes Trial, Active, Canceled, Paused, Past Due, and Unpaid; Metronome includes Active and Canceled.
Billing source	The Stripe or Metronome connection supplying data to MeterMonitor.
Agreement	A Stripe subscription or Metronome contract.
Active customer	A customer included in the active-customer count shown in Settings. MeterMonitor uses this count for plan limits.
Product / Meter Mix	A retention view that groups usage by product and meter.
Usage contraction	A decline in a customer’s meter usage relative to its comparison baseline.
Usage expansion	An increase in a customer’s meter usage relative to its comparison baseline.

Retention intelligence

For how these signals are derived from usage and agreements, see Retention Intelligence.

Term	Definition
Customer Retention	The share of customers retained from the previous 30-day baseline.
Active Metered	Customers with meter usage in the last 30 days.
Rolling 30-Day Benchmark	A comparison between usage in the current 30 days and the prior 30 days.
Cohort	A group of customers that share a starting event. In the Metered Cohort Retention Grid, customers are grouped by their first meter-usage cohort.
Cohort History	The time period used to construct the cohort grid.
Metered Cohort Retention Grid	A heatmap that shows retained customers or retained usage over time for first-usage cohorts.
Renewal at risk	An upcoming renewal identified from the active billing source.
Renewals At Risk	The list of upcoming renewal accounts that can be filtered by 30-, 60-, or 90-day windows.
Recently Churned	Canceled metered agreements whose renewal date has passed.
Recently Dormant	Customer-meter rows with more than 50% usage contraction.

Renewal signals differ by billing source:

• Stripe — a scheduled cancellation or usage risk.
• Metronome — a fixed-term contract ending in the selected window.

Meter health

For how ingestion continuity is evaluated, see Meter Health.

Term	Definition
Meter Health	The view that monitors usage-ingestion continuity across active Stripe or Metronome meters.
Usage ingestion	The arrival of usage data from the connected billing source.
No Data	No non-zero activity appears for a meter in the 72-hour Meter Health window.

Alerts and digest

For how these alert conditions are evaluated and delivered, see Alerts and Digest.

Term	Definition
Alert rule	A configurable condition that evaluates usage, payment risk, or renewal exposure. Rules can be enabled or paused, assigned a severity, and included in or excluded from the weekly digest.
Alert threshold	A rule-specific value that determines when an alert event fires.
Alert event	A recorded occurrence of an alert rule, with its rule, status, severity, date, customer, meter, and details.
Usage Drop	An alert rule that flags customers whose recent meter usage falls materially from baseline.
Usage Drop Exposure	Metered usage currently flagged for contraction.
Usage Spike	An alert rule that flags sudden usage expansion that may affect invoices or infrastructure.
Usage Spike Exposure	Sudden usage expansion currently flagged by MeterMonitor.
Payment Failure Cluster	An alert rule that flags clusters of failed payments across active customer accounts.
Payment Risk	The payment-risk exposure summarized in the weekly digest preview.
Failed Payment Accounts	Active customer accounts involved in payment failure clusters.
Large Renewal Approaching	An alert rule that flags renewals whose current usage is a meaningful share of their meter.
Weekly digest	A scheduled email summary of Usage Drop Exposure, Usage Spike Exposure, Payment Risk, open alert items, top usage changes, and upcoming renewals.
Weekly Digest Preview	The current digest-window preview shown before the scheduled email is sent.
Top Usage Changes	The largest customer-meter usage movements in the digest preview window.