Alerts and Digest

Alerts notify you when key revenue signals exceed configurable thresholds. The Weekly Digest summarizes the most important signals each week by email.

Available alert types

Alert	What triggers it
Churn spike	Customer churn rate or churned MRR exceeds your configured threshold
MRR contraction	Net MRR movement goes negative, or contraction exceeds a threshold
Payment failure cluster	More than a set percentage of subscriptions have failed payments in a window
Large renewal approaching	A high-value annual renewal is coming within a selected time window
Licensed quantity drop	A top account materially reduces billed quantity

Configuring alerts

Open Settings → Alerts.

Enable or disable each alert type.

Set the threshold for each enabled alert.

Choose severity — info or warning.

Toggle whether each alert is included in the weekly digest.

Weekly email digest

The digest is sent weekly to your account email. It includes:

Current MRR and net new MRR for the week

Churned MRR for the week

Top expansions and top contractions

Upcoming renewals in the next 7–14 days

Any alert rules that fired during the period

To manage digest timing or opt out, go to Settings → Alerts and adjust the digest preferences.

CSV exports

In addition to alerts, most views in SubscriptionMonitor support CSV export directly from the toolbar. Exports capture the current filtered view and are available from Dashboard, Retention, Account Explorer, and Forecasting.

Tip

Use the large renewal alert together with Account Explorer’s renewal-month filter to build a manual review list ahead of your biggest renewal windows.