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Features Alerts and Digest

Alerts and Digest

Configure threshold alerts for churn, MRR contraction, payment failures, and large renewals. Receive a weekly email digest.

Alerts notify you when key revenue signals exceed configurable thresholds. The Weekly Digest summarizes the most important signals each week by email.

Available alert types

Section titled “Available alert types”
AlertWhat triggers it
Churn spikeCustomer churn rate or churned MRR exceeds your configured threshold
MRR contractionNet MRR movement goes negative, or contraction exceeds a threshold
Payment failure clusterMore than a set percentage of subscriptions have failed payments in a window
Large renewal approachingA high-value annual renewal is coming within a selected time window
Licensed quantity dropA top account materially reduces billed quantity
Revenue concentration thresholdTop accounts exceed your configured share of recurring revenue

Configuring alerts

Section titled “Configuring alerts”
Open Settings → Alerts.
Enable or disable each alert type.
Set the threshold for each enabled alert.
Choose severity — info or warning.
Toggle whether each alert is included in the weekly digest.

Weekly email digest

Section titled “Weekly email digest”

The digest is sent weekly to your account email. It includes:

Current MRR and net new MRR for the week
Churned MRR for the week
Top expansions and top contractions
Upcoming renewals in the next 7–14 days
Any alert rules that fired during the period

To manage digest timing or opt out, go to Settings → Alerts and adjust the digest preferences.

CSV exports

Section titled “CSV exports”

In addition to alerts, most views in SubscriptionMonitor support CSV export directly from the toolbar. Exports are immediate authenticated downloads, inherit the active mode and page filters, and include the full filtered dataset rather than only the visible table page.

Exportable surfaces include:

Dashboard workspace summary, revenue by currency, waterfall, and non-recurring revenue.
Account Explorer filtered account lists.
Account Detail revenue history and invoices.
Retention cohorts, renewal-at-risk accounts, recently churned accounts with churn reason fields, and quantity contraction signals.
Forecasting projection rows, renewal wall details, and quantity diagnostics.
Alerts event history.

Dashboard workspace summary exports include FX-impact rollup fields when the selected month includes foreign-currency movement.

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